How Mobile VoIP is Revolutionizing the Way We Communicate

VoIP technology uses your internet connection to turn analog audio signals into digital data. This data travels across the Internet like any other internet traffic.

Mobile VoIP is a convenient solution for employees who work in various environments. It is also an excellent option for businesses needing to scale their communications without spending thousands of dollars on new equipment.

Convenience

What was once an expensive endeavor to call across long distances and between continents has become inexpensive so long as you have a stable internet connection. It has made communication much easier for businesses and individuals, especially if they have other tools like screen sharing and advanced messaging.

VoIP technology converts voice into digital signals that move across the Internet as data. As a result, any device with an Internet connection can serve as a phone, including mobile devices, laptops, desktops, and conventional landline phones connected to a specific adaptor. It also means that your business can use unified communications solutions like call recording, auto-reply, group texting, and separation of work and personal contacts without the added cost of dedicated hardware.

Another perk of VoIP is that calls are cheaper as they route over the Internet rather than through traditional phone lines, resulting in lower monthly plans. It is good news for families and businesses that frequently place international calls or hit monthly call minute or text message limits on their cell phone plans.

Scalability

With IP phone that is mobile, your business can use a single network to communicate across multiple devices—including smartphones and desktops. This solution can be especially beneficial for companies with remote workers, a sizeable traveling workforce, or those that work flexible hours.

The scalability of mobile VoIP also helps businesses to control costs. Unlike traditional phone lines, which require costly infrastructure to scale, VoIP systems are easily scalable with a single system that’s easy for tech-savvy employees to manage.

For example, your company can install a single VoIP server that connects to smartphones via high-speed Internet. Then, anyone who uses the smartphone app can access the VoIP network to make calls and use unified communication features such as call recording, voicemail to email, customized calling ID, voice conferencing, automated attendants, and customer relationship management integration. Mobile VoIP also helps reduce costs by allowing employees to use the smartphones they already own—and are familiar with—for work. It benefits businesses that encourage BYOD (bring your device) policies to improve employee productivity.

Flexibility

VoIP provides easy flexibility to businesses by allowing them to connect with clients using the same platform they use for business phone calls, video conferences, and instant messaging. It makes it easier to track communications and improve the efficiency of employees, which leads to higher productivity and revenue for the company.

Unlike traditional landline phones, which are limited to devices that plug into a specific network, VoIP technology uses internet infrastructure. Users can use laptops or cell phones to access the same capabilities. This mobile accessibility benefits client-facing employees who work remotely, travel often or need to communicate with customers during flexible hours.

In addition, VoIP provides more streamlined call handling by allowing users to transfer calls by pressing a button or dialing a code. Ring groups can also ring multiple extensions until someone picks up, reducing wait time and avoiding costly voicemail messages. For those that do end up with voicemails, VoIP platforms can transcribe them into emails for easy access and quicker responses.

Convenience

Due to call routing over your internet connection, mobile VoIP is practical. It means that any device that can access the Internet, including smartphones, can place and receive calls.

You don’t need to assign employees dedicated work phones or worry about wires and a complex system. Instead, your entire team can use their devices with the right apps installed. It allows them to distinguish between personal and business calls, saving your team money on their monthly phone bill.

Plus, many extra features make the process easier for your team, like transcribed voicemails and customer relationship management integration. It makes it easy for your team to get the most out of your VoIP solution and improve their hybrid working experience.